Legal Information

Definition of terms

Customer: any professional or competent natural person within the meaning of articles 1123 et seq. of the French Civil Code, or any legal entity that accesses the Site that is the subject of these General Terms and Conditions.

Services: provides the Customer with :

Content: All the elements that make up the information on the Site, in particular text – images – videos.
Customer Information: Hereinafter referred to as “Information”, corresponding to any personal data that may be held by for the management of your account, the management of customer relations and for analysis and statistical purposes.

User: Internet user who connects to and uses the aforementioned Website.
Personal data: “Information enabling the identification, in any form whatsoever, directly or indirectly, of the natural persons to whom it relates” (article 4 of law no. 78-17 of 6 January 1978). The terms “personal data”, “data subject”, “sub-processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679).
1. Presentation of the site.
In accordance with article 6 of law no. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website are informed of the identity of the various parties involved in its creation and control:

Owner: SAS Gen-G Share capital: €4,100.00 VAT number: FR02750513376 – 15 rue le Sueur 75016 Paris Publication Manager: Laurence Gabriel – The person responsible for publication is a natural or legal person.

Webmaster: Laurence Gabriel –
Host: OVH – 2 rue Kellermann 59100 Roubaix 09 55 00 66 33
Data Protection Officer: Laurence Gabriel – This RGPD legal notice is taken from the RGPD legal notice generator.
2. General conditions of use of the site and the services offered.
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable international regulations. The Customer may not reuse, transfer or exploit in any way for his own account all or part of the elements or works on the Site.
Use of the website implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, and users of the website are therefore advised to consult them regularly.
This site is normally accessible to users at all times. However, may decide to interrupt the site for technical maintenance, in which case it will endeavour to inform users in advance of the date and time of the intervention. The site is regularly updated by Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to read them.

3. Description of the services offered.
The purpose of the website is to provide information on all the company’s activities. endeavours to provide information on the website that is as accurate as possible. However, it cannot be held liable for any omissions, inaccuracies or lack of updating, whether these are its own fault or the fault of third party partners who provide it with this information.
All information provided on the website is for information purposes only and is subject to change. Furthermore, the information provided on the website is not exhaustive. It is provided without prejudice to any changes that may have been made since its publication.

4. Contractual limitations on technical data.
The site uses JavaScript technology. The site cannot be held responsible for any material damage linked to the use of the site. Furthermore, the user of the site undertakes to access the site with up-to-date, virus-free equipment and with a browser of the latest generation. The site is hosted by a service provider in the European Union in compliance with the provisions of the General Data Protection Regulation (RGPD: n° 2016-679).

The goal is to provide a service that ensures the highest level of availability. The Host guarantees the continuity of the service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for as short a time as possible, in particular for maintenance purposes, to improve its infrastructures, in the event of an infrastructure failure or if the services generate traffic that is considered abnormal. and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, in particular due to network congestion preventing access to the server.

5. Intellectual property and counterfeiting. is the owner of the intellectual property rights and holds the rights of use of all the elements accessible on the website, in particular texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, by whatever means or process, is prohibited, except with the prior written authorization of:
Any unauthorized use of the Site or any of its elements will be considered an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitation of liability. acts as the publisher of the site. is responsible for the quality and accuracy of the content it publishes. may not be held liable for direct or indirect damage caused to the user’s equipment when accessing the website and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of an error or incompatibility. cannot be held responsible for indirect damage (such as loss of market or opportunity) resulting from the use of the website. Interactive areas (possibility of asking questions in the contact area) are available to users. reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation in force in France, in particular the provisions relating to data protection. Where applicable, also reserves the right to hold the user civilly and/or criminally liable, in particular in the case of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).
7. Management of personal data.
The Customer is informed of the regulations on marketing communications, the law of June 21, 2014 on confidence in the digital economy, the data protection law of August 6, 2004 as well as the general data protection regulation (RGPD: n° 2016-679).

7.1 Persons responsible for the collection of personal data
For the Personal Data collected during the creation of the User’s personal account and browsing on the Site, the person responsible for the processing of the Personal Data is Gen-G. represented by Laurence Gabriel, its legal representative.
As the party responsible for processing the data it collects, undertakes to comply with the legal provisions in force. In particular, it is responsible for defining the purposes of its data processing, for informing its customers and prospective customers fully about the processing of their personal data, once their consent has been obtained, and for keeping an accurate register of data processing.
Whenever processes personal data, takes all reasonable steps to ensure that the personal data is accurate and relevant to the purposes for which processes it.
7.2 Purpose of the data collected may process some or all of the following data:
To enable browsing on the Site and to manage and track the services ordered by the User: Site connection and usage data, billing, order history, etc.
  • To prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed), etc.
  • To improve site navigation: connection and usage data
  • To carry out optional satisfaction surveys on e-mail address
  • To carry out communication campaigns (SMS, e-mail): telephone number, e-mail address. will not sell your personal data, which will only be used for statistical and analytical purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, users of have the following rights:

  • Right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of users’ data Right to block or delete users’ personal data (article 17 RGPD) when it is inaccurate, incomplete, ambiguous, outdated or whose collection, use, communication or storage is prohibited
  • The right to withdraw consent at any time (Article 13-2c RGPD)
  • The right to limit the processing of the User’s data (Article 18 RGPD)
  • The right to object to the processing of the User’s data (Article 21 RGPD)
  • The right to portability of data provided by users, if such data is subject to automated processing based on their consent or a contract (Article 20 RGPD)
  • The right to determine the fate of the User’s data after his/her death and to choose to whom should (or should not) communicate his/her data to a third party previously designated by the User.

As soon as becomes aware of a User’s death, and in the absence of any instructions from the User, undertakes to destroy the User’s data, unless it is necessary to keep it for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how uses his or her personal data, to ask for their rectification or to oppose their processing, the User may contact in writing at the following address:
Gen-G – Data Protection Officer, Laurence Gabriel
15 rue le Sueur 75016 Paris.

In this case, the User must indicate the Personal Data that he/she wishes to have corrected, updated or deleted by, and must identify himself/herself by means of a copy of an identity document (identity card or passport).
Requests for the deletion of personal data will be subject to the obligations imposed on by law, in particular with regard to the retention or archiving of documents. Finally, users of may lodge a complaint with the data protection authorities, in particular with the CNIL (

7.4 Non-disclosure of personal information refrains from processing, hosting or transferring information collected on its customers to a country outside the European Union or recognized as “not adequate” by the European Commission, without informing the customer in advance. For all this, remains free to choose its technical and commercial subcontractors, provided that they provide sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679). undertakes to take all the necessary precautions to ensure the security of the information and, in particular, that it is not disclosed to unauthorized persons. However, if becomes aware of an incident that affects the integrity or confidentiality of the Customer’s information, it will notify the Customer as soon as possible and inform him of the corrective measures taken. does not collect any “sensitive data”.

The User’s personal data may be processed by’s subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of the present policy. Within the scope of their respective responsibilities and for the purposes described above, the principal persons who may have access to user information are our customer service representatives.

7.5 Types of data collected
For the users of the website, we collect the following data, which are necessary for the operation of the service and which will be kept for a maximum period of 9 months after the end of the contractual relationship: name, first name, postal address, e-mail address, telephone number.
8. Notification of incidents
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at a national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their accounts, and to providing them with all the information they need to comply with their own regulatory reporting obligations.

No personal data concerning the user of the website will be published, exchanged, transferred, ceded or sold to third parties on any medium whatsoever without the user’s knowledge. Only the assumption of the repurchase of and its rights would allow the transmission of the aforementioned information to the possible purchaser, who in turn would be held to the same obligation of conservation and modification of the data with respect to the user of the site

and confidentiality To ensure the security and confidentiality of Personal Data and Personal Health Data, uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords. When processing Personal Data, takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hyperlinks, cookies and Internet tags
The website contains a number of hyperlinks to other sites, which have been created with the authorization of However, is not in a position to control the content of the sites visited in this way, and therefore declines any responsibility in this respect. Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the services offered by the Site.

A “cookie” is a small data file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone) (hereinafter “cookies”). This file contains information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, and the date and time of access. Cookies do not damage the User’s terminal in any way. may process information relating to the User’s visit to the Site, such as the pages consulted and the searches carried out. This information enables to improve the content of the Site and the User’s browsing experience.

Cookies facilitate browsing and/or the provision of services offered by the Site, and the User can configure his or her browser to decide whether or not to accept them, so that cookies are stored in the terminal or, on the contrary, rejected, either systematically or depending on the sender. The User may also configure his or her browser software in such a way that the acceptance or rejection of cookies is proposed from time to time before a cookie is likely to be stored in the User’s terminal. informs the User that in this case not all the functions of his or her browser software may be available.

If the User refuses to accept cookies on his or her terminal or browser, or if the User deletes cookies stored on his or her terminal or browser, the User is informed that his or her browsing and experience on the Site may be limited. This may also be the case if, for reasons of technical compatibility, or one of its service providers is unable to recognize the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, declines all responsibility for the consequences related to the degraded operation of the Website and any services offered by resulting from (i) the refusal of cookies by the User (ii) the impossibility for to record or consult the cookies necessary for their operation due to the User’s choice. In order to manage cookies and the user’s choices, the configuration of each browser is different. This is described in the browser’s help menu, which indicates how the user can modify his or her preferences regarding cookies.

At any time, the User may express and modify his/her preferences regarding cookies. may also use the services of external service providers to assist in the collection and processing of the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus that appear on the website or in its mobile application, and if the User has accepted the deposit of cookies by continuing to browse the website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone). These types of cookies will only be placed on your terminals if you consent to them by continuing to browse the website or mobile application. However, the user may at any time revoke his or her consent to depositing this type of cookie.
Article 9.2. INTERNET TAGS may occasionally use web beacons (also known as “tags”, “action tags”, “single-pixel GIFs”, “clear GIFs”, “invisible GIFs” and “one-to-one GIFs”) through a specialized web analytics partner that may be located in a foreign country (and may therefore store the relevant information, including the User’s IP address).
These beacons are placed both in the online advertisements that allow Internet users to access the Site and on the various pages of the Site.

This technology allows to evaluate the reactions of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of the Site.

The external service provider may use these tags to collect information about visitors to the Site and other Internet sites, compile reports on Site activity for, and provide other services relating to Site and Internet use.

10. Applicable law and jurisdiction.
Any dispute relating to the use of the site shall be governed by French law. Except in cases where the law does not permit it, the competent courts shall have exclusive jurisdiction.